Question 1

Can I customize the frame color, logo, or accessories for bulk orders?

Accepted Answer

Yes, we provide extensive OEM customization options including frame colors, branding logos, and accessory configurations tailored to your market needs.

Question 2

Can you build the frame to our own tire size instead of 20×4.0″?

Accepted Answer

Yes. Tire width, tread pattern, casing type and reflective-strip specification are set per program, and because the rear drop-outs and stays are produced in our own frame factory, clearance is engineered to your build sheet rather than adapted afterwards.

Question 3

Is this model shipped with a single battery or a dual battery setup?

Accepted Answer

The platform runs on one or two 48V 15Ah LG packs, wired and charge-tested on our line. Pack count, cell brand and capacity are set per program so the same frame can serve a lower-weight specification and a longer-range specification at different price points.

Question 4

Which component brands can we specify?

Accepted Answer

You can specify manufacturers across the motor, drivetrain, brake, tire and electrical systems — including names already familiar to your service network such as Bafang, Shimano, LG, Samsung, TEKTRO and CST — and we source against that BOM.

Question 5

Do you supply documentation for EU compliance on this model?

Accepted Answer

Production follows ISO9001 processes and EN15194-aligned testing procedures, and each platform is built with documented compliance for its destination market. Share your target country at enquiry stage so we can align configuration and paperwork accordingly.

Question 6

What does an ODM fat tire cargo project look like from first sketch to shipment?

Accepted Answer

We start from your freight profile and spec sheet, lock frame clearance and deck engineering, build a pre-production sample for your approval and testing, then move to mass production in Jinhua — with EU final assembly in Poland available for European programs.

Question 7

How do you test a loaded fat tire bike before release?

Accepted Answer

Loaded units are cycled in our own laboratory: braking distance measured on wet and loose surfaces, tire-pressure stability under sustained load, and electrical safety checks on the battery harness, all performed before the batch is released for packing.

Question 8

Can the assist mapping and speed setting be matched to our market's rules?

Accepted Answer

Yes. Assist levels, display language and the speed ceiling are set to the regulation applying in your destination and locked per program, so every order ships consistent.

Question 9

Do you support EU assembly in Poland for this model?

Accepted Answer

Yes. European-focused programs can be finished on our Poland assembly line, shortening delivery into the EU and reducing exposure to EU anti-dumping duties, alongside CKD/SKD supply where you prefer local assembly.

Question 10

How are spare tires, inner tubes and service parts handled after delivery?

Accepted Answer

We run a structured spare-parts program with long-term availability on tires, inner tubes, brake and electrical components, and supply parts manuals and technical documentation so your distributors and workshops can service the fleet.

Bicicleta eléctrica de carga Fat Tire

48V500W

48V15AH

LCD

25-35KM/H

90KMS

20”

Shimano 7

Mechanical

Intergrated

20*3.0”